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Shipping Policy

A legal disclaimer

By accessing or purchasing from Solescribe, you agree to the following terms:

  • Product Availability: We strive to keep our inventory accurate, but availability is not guaranteed. In the event of an unavailable item, we will notify you and offer a refund or alternative product.

  • Limitation of Liability: Solescribe is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

  • Accuracy of Information: While we make every effort to ensure the accuracy of product descriptions, images, and pricing, errors may occasionally occur. We reserve the right to correct any inaccuracies and to cancel orders if necessary.

  • Trademarks & Intellectual Property: All logos, brand names, and content on Solescribe are the intellectual property of their respective owners. Unauthorized use is strictly prohibited.

  • Use of Products: Footwear sold by Solescribe is intended for its designated purpose. We are not liable for injuries or damages resulting from improper use.

Shipping Policy - the basics

At Solescribe, we are committed to delivering your order as quickly and safely as possible. Please review the following information regarding shipping:

  • Order Processing Time: Orders are typically processed within 1-3 business days. During high-volume periods or limited-edition drops, processing times may be extended.

  • Shipping Methods: We offer standard and expedited shipping options via trusted carriers (e.g., USPS, UPS, FedEx). Available options will be displayed at checkout.

  • Shipping Times: Estimated delivery times vary based on location and selected shipping method. Once shipped, tracking information will be emailed to you.

  • Shipping Costs: Calculated at checkout based on your location and preferred delivery method. Orders over a certain value may qualify for free shipping (check our current promotions).

  • International Shipping: At this time, Solescribe [does/does not] ship internationally. Customs duties and taxes (if applicable) are the responsibility of the recipient.

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Lost, Damaged, or Delayed Shipments

Solescribe is not responsible for delays caused by the carrier, weather, or other circumstances beyond our control. If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date, and we’ll assist in filing a claim or resolving the issue to the best of our ability.

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